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Contact support Website Changelogs

Contact support Website Changelogs

Guides

How to Set Up a Complete Help Desk on a New Site
How to Turn Your Support Email Address into a Help Desk
How to Connect a Gmail or Google Workspace Support Inbox
How to Make Ticket Replies Land in the Inbox
How to Get New Ticket Alerts on Your Phone
How to Add an AI Chat That Answers from Your Docs
How to Hand an AI Chat Over to a Person Without Losing Context
How to Run Support for Several Product Sites from One WordPress Install
How to Move Your Plugin Docs from a GitHub Wiki to WordPress
How to Keep Your Docs Version in Sync with Your Latest Release
How to Automate Your Changelogs from GitHub
How to Automate Your Changelogs from a Text File
How to Publish Release Notes Customers Actually Read

Getting Started

Introduction to Core Support
Install Core Support and Activate Your License
Set Up the Support Page and Customer Portal

Tickets and the Help Desk

Work Tickets in the Agent Workspace
Reply to Customers and Add Private Notes
Ticket Intake, Priorities and New Senders
Agents, Roles and Permissions

Customer Portal

Add the Customer Portal, New Ticket and My Tickets Blocks
Portal Settings and Wording
Brand the Help Desk: Logo, Colors, Font and Dark Mode
Header, Footer and Share Buttons on Support Pages

Email

How Email Reaches Core Support
Receive Support Email with Cloudflare Email Routing
Connect a Mailbox over IMAP
Send Email in from FlowMattic, Zapier, Make or n8n
Review Incoming Mail
Send Replies through WordPress Mail or a Provider API
Store Attachments in the Database, Private Files, R2, S3 or Bunny

Integrations and Alerts

Show Customer and Order Details Beside Each Ticket
Open Tickets from Contact Forms
Sync Customers to FluentCRM
Team Alerts on Telegram, Pushover, Discord, Slack or a Webhook

Connected Sites

Run One Help Desk for Many Websites
Host the Customer Portal on a Connected Site
Show Your Docs on Another Website

Docs and Changelogs

Write Product Docs with Collections
Import Existing Documentation
Publish Changelogs by Hand or from a Repository
Badges in Docs and Changelogs
Docs Pages, Your Theme and Other Plugins

Chat

Set Up Chat: Provider, Models and Placement
What Chat Learns and How It Stays Current
Answer Rules, Limits and Handover to a Ticket
Store Products, Prices and License Terms in Chat

Developer Reference

Diagnostics and WP-CLI Commands
Hooks and Filters Reference
REST API and Webhooks Reference
wp-config Constants
Data, Privacy and Uninstall
Troubleshooting

All documentation

Core Support
Dynamic Month & Year into Posts
Functionalities
GT ACF Blocks
GT Extensions for FluentCart
GT Link Manager
GT Page Blocks Builder
MailerHive
Stackless for WooCommerce

Docs
Core Support

Tickets and the Help Desk

Updated October 18, 2026

In this section

Work Tickets in the Agent Workspace
Reply to Customers and Add Private Notes
Ticket Intake, Priorities and New Senders
Agents, Roles and Permissions

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PreviousSet Up the Support Page and Customer Portal NextWork Tickets in the Agent Workspace

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