Free download: Small Agency SOP Starter Kit

Most small agencies do not have a people problem. They have a "the process lives in one person's head" problem.

This seven-page kit gives you:

• a blank master SOP template
• a client onboarding SOP
• a pre-launch website QA checklist
• an employee first-day setup
• a client complaint-handling process

Print it, copy it into Notion, or turn each page into an internal document. Start with one process you repeat every week.

Download the Small Agency SOP Starter Kit

Max will curate the agency systems and operations resources here. What process costs your team the most time right now?